Privacy Policy

This Privacy Policy explains how Branova Inventory ("Branova", "we", "us") collects, uses, stores and protects information when you use our inventory and warehouse management service at inventory.branova.in (the "Service"). By using the Service you agree to this policy.

1. Information we collect

• Account information — your name, email address, phone number, company name and password (stored only as a secure hash).
• Business data you enter — products, stock levels, warehouses, suppliers, purchase orders, and related records you create in the Service.
• Usage & log data — IP address, browser type, pages accessed and timestamps, kept for security and diagnostics.
• Cookies — a session cookie is used to keep you signed in. We do not use third-party advertising cookies.

2. How we use your information

• To provide, operate and secure the Service and authenticate your access.
• To send transactional and account emails (e.g. verification, low-stock alerts, purchase orders you trigger).
• To provide customer support and respond to your requests.
• To improve reliability, performance and features.
• To comply with legal obligations.

3. Data storage & security

Your data is stored on secured servers. Each company's data is isolated so tenants cannot access one another's records. Passwords are hashed, access is controlled by role-based permissions, and all traffic is encrypted in transit using HTTPS. While we take reasonable measures to protect your data, no method of transmission or storage is completely secure.

4. How we share information

We do not sell your personal or business data. We share information only:

• with service providers (such as hosting and email delivery) strictly to operate the Service;
• when required by law, regulation or valid legal process;
• to protect the rights, safety and security of Branova, our users and the public.

5. Data retention

We retain your data while your account is active. You may request deletion of your account and associated data by emailing us; we will delete or anonymise it within a reasonable period, except where retention is required by law.

6. Your rights

You may access, correct, export or request deletion of your personal data. To exercise these rights, contact us at the address below.

7. Children

The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect data from children.

8. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance.

9. Contact us

Questions about this policy? Email hello@branova.in.